Sourcing
Q: Do you sell to individual buyers?
A: Our platform focuses on B2B — dealers, importers and trading companies. Minimum order 1 unit, but pricing is optimised for 3+ units.
Q: Can I request a specific color / spec?
A: Yes for new cars from Chinese OEMs. Lead time 45–90 days for customised builds.
Q: Is the mileage on used cars verified?
A: Every used car listing includes an inspection report and VIN-linked mileage record. Third-party inspection (SGS/BV/CCIC) is available on request.
Pricing & Payment
Q: Are prices FOB or CIF?
A: Listed prices are FOB China. CIF quotation is provided on inquiry with your destination port.
Q: What payment terms do you accept?
A: T/T (30/70), irrevocable L/C at sight, or Trade Assurance escrow. Details on the Shipping & Payment page.
Shipping
Q: How long does shipping take?
A: RoRo 15–35 days, container 20–45 days depending on destination.
Q: Can you handle door-to-door (DAP)?
A: Yes on request, subject to your country's import regulations.
After-Sales
Q: Do cars come with warranty?
A: New cars carry the OEM international warranty where applicable. Used cars are sold as-is unless a specific warranty is negotiated.
Q: Can you provide spare parts?
A: Yes — we can quote OEM and aftermarket parts alongside the vehicle order.